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Coaching & training

What is coaching and what are its benefits ?

Qu’est-ce que le coaching : les bienfaits du coaching
Blog > Coaching & training > What is coaching and what are its benefits ?

Professional coaching is a formalized and personalized support practice spread over several sessions. It brings a coach and a coachee face to face working together on a development axis or the resolution of a professional problem. The objective is to allow the coachee to achieve a better level of balance, performance, as well as knowledge of oneself and others.

Professional coaching is an approach that is part of the development plan of the company.

Coaching is an approach proposed or prescribed by the company. Coaching offers a space for reflection to employees caught up in the incessant flow of their activities, often isolated because of this very pressure.

The first generation of professional coaches developed the concept and its principles at the end of the twentieth century in a logic of skills assessment and support of a coachee in a deep and long evolution of his professional behaviour. Through the tripartite (three-way meeting between the coach, the coachee and his manager) at the start and end, then the eight to ten sessions which can be spread over six to twelve months. The behaviour and the relationship with the company of the coachee are the work axes of coaching. This type of coaching is suitable for complex problem-solving situations, which take place at the centre of employee, manager and company triangulation, in which the coach mirrors these processes.

New technologies, mergers and acquisitions, transformation, agility, innovation, not to mention the daily relationship difficulties: leaders, managers and employees are increasingly confronted with and new, unique situations for which they are not prepared or trained. These situations require specific skills (leadership, interpersonal skills, strategy thinking) and also a rapid and agile reaction that in-company training methods or “classic” coaching alone can no longer take into account.

Spot coaching is an “on-demand” coaching process, voluntary, quick to set up, and short: the two to four sessions last one hour, which makes it possible to support the coachee as soon as a situation arises. It is more preventive than curative, which makes it possible to identify and put into practice solutions as soon as the first difficulties arise.

With its unique approach, spot coaching is the best solution to arm employees with the skills needed to approach the transformations underway in the workplace. These skills are not necessarily innate or they have not been used much until now.

Face-to-face coaching, spot coaching, distance coaching (phone or videoconference), team coaching, organizational coaching: all of these approaches are based on the assumption that the coachee already has the potential to solve a problem. The coach is here to accompany him to solve the problem and to structure a solution-generation process.

Coaching differs from traditional training because it is not the transmission of tools or knowledge, it is the emergence of new solutions. Coaching is not advising as the coachee can develop the resources to create solutions.

The coach has no intention for his client, he is a mirror, a perspective, a facilitator, a questioner. Through his intervention, he allows the client to perceive a situation with a different perspective, to consider another path, other avenues. To paraphrase French writer Marcel Proust: "The real voyage of discovery does not consist in seeking new landscapes, but in having new eyes".

Coaching allows you to progress in relational, behavioural and situational skills.

The benefits often cited fall into three distinct areas:

  • Cognitive benefit: coachees say they appreciate the improvement in their analytical skills, their ability to step back, to redefine their benchmarks and their objectives, to measure the difference between reality and its representation.
  • Professional benefit: the coachees noticed that the coaching had developed or reactivated their interpersonal skills. More responsiveness, autonomy, delegation. More taking people into account in their decisions, better time management and an increased feeling of recognition.
  • Psychological benefits: stress management, self-confidence, reduction of anxiety. Coaching is a personal development process that allows the coachee to better handle pressure, time and crisis management.
Written by Catherine Snyers Bresolin
On 16 September 2021