Simundia uses Twilio for its videoconferencing service. To test its functionality, you can perform the following test: https: //networktest.twilio.com/.
The points to follow present the prerequisites for a successful test. It is necessary that all these points turn green for the videoconference to work properly.
40kBits/sec minimum.
Twilio uses WebRTC technology supported by the latest versions of Chrome, Firefox, Opera & Safari.
The Internet Explorer browser is not compatible.
To make the connection, the following IP addresses must be allowed:
You must verify that the following ports are allowed on the Simundia website:
Generally speaking, your firewall (if any) should allow outbound UDP and TCP traffic to the public Internet from browsers that will be using Simundia.
For an optimal use of the Visio we advise you to open the following IP ranges:
Server IP Address Range
13.210.2.128 - 13.210.2.159
54.252.254.64 - 54.252.254.127
18.231.105.32 - 18.231.105.63
177.71.206.192 - 177.71.206.255
52.59.186.0 - 52.59.186.31
18.195.48.224 - 18.195.48.255
52.215.253.0 - 52.215.253.63
54.171.127.192 - 54.171.127.255
52.215.127.0 - 52.215.127.255
52.66.193.96 - 52.66.193.127
52.66.194.0 - 52.66.194.63
13.115.244.0 - 13.115.244.31
54.65.63.192 - 54.65.63.255
13.229.255.0 - 13.229.255.31
54.169.127.128 - 54.169.127.191
If however, you wish to restrict the IP range (not recommended) you can use the following :
52.59.186.0 - 52.59.186.31
18.195.48.224 - 18.195.48.255