Technical requirements for using Simundia's video conferencing

Videoconferencing tool

If you started coaching with Simundia before 28/02/2024:

Simundia uses Twilio for its videoconferencing service until 01/03/2024. On that date, Simundia will deploy a new videoconferencing tool for you: Azure Communication Services.

You need to whitelist these two services (see below).

If you start coaching with Simundia after 28/02/2024:

‍You'll be using Azure Communication Services directly in videoconferencing. To test their correct operation, you can run the following test: https: //azurecommdiagnostics.net/

All you need to do is follow the instructions for Azure Communication Services below (you can ignore Twilio below).

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Recommended browsers:

On Windows and MacOs, all the usual browsers are compatible, but if you're using Ubuntu or your mobile phone, you can check your browser's compatibility by clicking here.

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Internet connection:

40kBits/sec minimum

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IP Whitelisting:

AZURE COMMUNICATION SERVICES

To make the connection, the following IP addresses must be authorized: 20.202.0.1 - 20.202.255.255

You must verify that the following ports are allowed on the Simundia website:

TCP : 443
UDP: from 3478 to 3481

The domains to be authorized are :

*.skype.com, *.microsoft.com, *.azure.net, *.azure.com, *.office.com (443, 80)

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TWILIO
The following IP addresses must be authorized for the connection: 168.86.128.0 - 168.86.191.25

You must verify that the following ports are allowed on the Simundia website:

TCP : 443
UDP : from 10 000 to 60 000

Generally speaking, your firewall (if any) should allow outbound UDP and TCP traffic to the public Internet from browsers that will be using Simundia.

The domains to be authorized are :