Technical prerequisites for using Simundia

Videoconferencing tool

Simundia uses Microsoft Azure Communication Services as its underlying videoconferencing platform. To verify that it is working properly, contact your Simundia representative (Sales, CSM, Care, or Supply).

If the videoconference doesn't work right away, ask your IT department to authorize our service (see the "Whitelisting" section below).

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Recommended browsers:

Only Chrome and Edge browsers are supported. Firefox and Safari are not compatible.

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Internet connection:

40kBits/sec minimum

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IP Whitelisting:

To receive invitation emails to participate in videoconference coaching sessions and to receive transactional emails, the following IP address must be authorized: 198.244.62.133

To make the connection, the following IP addresses must be authorized: 20.202.0.1 - 20.202.255.255

‍Youmust check that the following ports are allowed on the Simundia website:

• TCP : 443
• UDP: from 3478 to 3481

The domains to be authorized are :

• *.skype.com, *.microsoft.com, *.azure.net, *.azure.com, *.office.com (443, 80)