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CIC Sud Ouest transforms its management practices thanks to Simundia coaching
of coached managers choose to work on their leadership
managers covered by the system in the South West region
of coachees feel they perform better as a result of coaching
HR issues and challenges
As its branch network continues to grow, CIC Sud-Ouest has decided to offer Simundia situational coaching® to all its managers. Coaching complements an already extensive system (mentoring, co-development circle, training, etc.) to support managers:
- Faced with the emergence of hybrid work since 2020
- Faced with changing management practices in the banking sector
After a test with 30 managers, all branch directors are now involved, and can trigger their coaching every year, whenever they wish (a population of over a hundred coached managers).
The Simundia solution
The simple management of the Simundia deployment was key for the HR teams. Thanks to the ultra-simplified implementation of the coaching platform, CIC Sud Ouest's managers were able to benefit, quickly and flexibly, from sessions with a coach to address their issues in a personalized way.
Feedback from HR teams
"Ultimately, the result is the pleasure and satisfaction expressed by managers in having access to this possibility. At the click of a button, they can access a quality coach, and it's up to them whether they do or not."
Coachee feedback
"During this coaching, what I particularly appreciated was the quality of the exchanges with the coach. At no time did I get the impression that we were being judgmental (...) instead, we were in a very constructive spirit, working together to find solutions."
The results
More committed managers
Today, more than 50% of the managers are engaged on the platform with a satisfaction rating of 9/10. They mainly address issues of leadership, communication or emotional management. Simundia thus contributes to a better "being" and a better managerial "knowing how to do".
Taking a step back in a context of transformation
For Stéphanie, Branch Manager, the post-covid period was a real challenge. Simundia's coaching came at the right time to take a step back from her management. In 3 one-hour sessions, she was able to identify good practices for managing her emotions that are still with her today, several months later!
Simple deployment for HR teams
When asked, HR teams and coachees praise the simple, professional and effective nature of Simundia coaching. They talk about coaching that helps people progress without stigmatizing them. These are all reasons why the program has been extended within the CIC group to many regions!
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