Case studies

CIC West transforms its management culture through coaching

94%

of coached managers feel they perform better after their coaching

300

agency managers covered by the system in the Western region

9/10

average satisfaction rating of coachees

94%
of coached managers feel they perform better after their coaching
300
agency managers covered by the system in the Western region
9/10
average satisfaction rating of coachees
HR Team
Isabelle Haroun
Human Resources Manager
Marie Solnon
HR Activity Manager
Company background
Sector:  
Bank
Employees :  
+ 2500
Country :  
France

HR issues and challenges

CIC Ouest is a retail bank for individuals and businesses throughout Western France. The bank is facing many transformations:

  • Changing customer expectations
  • Changing employee expectations
  • Changin practices

The HR function must therefore support its managers in changing their managerial practices to adapt to this changing world.

After numerous collective initiatives, managers expressed a need for individual coaching to complement these initiatives. It is in this context that Isabelle Aroun, HR Director of CIC Ouest, called upon Simundia.

The Simundia solution

The 300 managers at head office and in the branches were given digital coaching to target an individual situation that would enable them to implement new practices. The system was deployed naturally among managers, both via HR communications and by word of mouth.

+300
Managers

Feedback from HR teams

"Simundia is a building block, within a global system, that enables us to target, individualize and personalize global messages for the transformation of managerial practices."

Isabelle Haroun
Human Resources Manager

Coachee feedback

"What I really appreciated in this coaching was to take a privileged moment with a coach and to have an outside eye, someone who listens to me and gives me the keys to solve my problem."

Morgane Le Dean
Branch Manager

The results

Concrete development of the managerial posture

For Marie Solnon, Head of HR, Simundia's coaching was a real answer to the managers' problems. The program has had a real positive impact on their skills development and the development of their managerial posture.

50%
of women leave the tech industry after 8 years*.

Better management of difficult situations

Morgane le Dean, agency director, decided to begin her coaching journey after hearing fellow managers talk about their experience. She chose the topic of conflict management to defuse a difficult situation with an employee, appreciated the privileged moment, and approached the situation from another angle.

24%
In 2020, women accounted for just 24% of senior managers and executives in France.

A system favored by managers

Simundia meets managers' expectations and provides them with easy access to coaching, independently of their usual hierarchical framework. Today, they are eager to be coached to gain perspective and confidence in their managerial practices.

x 2
Multiplying the number of women in tech by 2 would boost EU GDP by 2*.
300
agency managers covered by the system in the Western region
94%
of coached managers feel they perform better after their coaching
9/10
average satisfaction rating of coachees
Ready to tackle your HR challenges with Simundia coaching?
Request a demo

Discover our other case studies

Council

How Axens develops managerial performance to improve international talent loyalty

Industry

How Survey transformed its management practices with Simundia

No items found.