Behavioural and emotional skills associated with life skills, as opposed to hard skills (know-how, knowledge, etc.). They are essential to go through transformations and changes in the company.
Out of reach of automation or technological imitation, soft skills are therefore part of the keys to our humanity in a technological era.
Agility, collective intelligence, liberated or "opal" company... The new management methods are based on the quality of interpersonal relationships, and therefore on soft skills. See our article on the learning company.
